Certificate in Front Office Management
Certificate in Front Office Management
Course Overview
To Introduce a systematic approach to hotel front office management, operations and procedures.• Explain the organization of hotel system and front office department
• Determine the operations and functional areas of Front Office Department
• Demonstrate technical skills in reservation, check-in, check-out and cashiering procedures according
to industry practices in team
• Demonstrate the various functions of the software packages used in the front office system