Certificate in Office Management
Certificate in Office Management
Course Overview
• Discuss the role of management in the workplace.• Discuss the levels and functions of management.
• Identify and describe challenges that affect administrative managers.
• Discuss the major areas of management: human resources, leadership and communications, Administrative
services, and workplace systems and technology.
• Discuss emerging elements impacting administrative management practices.
• Define a computer system and discuss the use of networks within the system.
• Apply good techniques in the selection and orientation of an office staff.
• Discuss the major causes of office personnel problems that affect the wellâ€being of workers and how these
may be handled.